Privacy Policy

Updated November 5, 2019

Welcome to the QueryBot Privacy Policy (“Privacy Policy”). QueryBot respects your privacy and is committed to protecting your Personal Data (as defined below). It is important that you read this Privacy Policy so that you are fully aware of how and why we are using your Personal Data.

Lavender Green (“us”, “we”, or “our”) operates the QueryBot Slack application and the https://dash.querybot.app website (collectively, the “Services”). This page informs you of our policies and practices regarding the collection, use, and disclosure of information which personally identifies you (“Personal Information”) when you use our services. We will not use or share your information with anyone except as described in this privacy policy (the “Privacy Policy”). We use your Personal Information to provide the Services. By using the Services you agree to the collection and use of your Personal Information in accordance with this Privacy Policy.

Our Platform

QueryBot provides features for querying other channel users in a Slack team. This Privacy Policy tells you how QueryBot uses your Personal Information when you use our application in Slack (“QueryBot Application”) and when you use the https://dash.querybot.app website (“QueryBot Dashboad”) to manage your subscription.

Personal Information Collected By The QueryBot Application

When you add the QueryBot Application to your Slack team, QueryBot will collect the following information about you to provide its features:

  • Identity data including display names, avatar images, and Slack user ids.
  • Slack Team account data including the team id and name.

How The QueryBot Application Uses Your Personal Information

The QueryBot Application uses display names, avatar images, and Slack user ids to create opt-in questions, polls, and surveys and their responses in the same Slack Workspace in which it is installed.

The QueryBot Application restricts use of Personal Information to the same Slack Workspace from which the information was collected, and does not share the information with other Slack Workspaces nor with third parties.

Personal Information Collected By The QueryBot Dashboard

When you use the QueryBot Dashboard to create a subscription or update your payment information, the QueryBot Dashboard will collect the following information to provide its features:

The Slack user id, team id, and team avatar for the user signing into the Dashboard.

The email address provided by the user during the process of creating the subscription or updating the payment information.

How The QueryBot Dashboard Uses Your Personal Information

The QueryBot Dashboard uses the Slack user id, team id, and team avatar to securely authenticate users. The QueryBot Dashboard uses the provided email address and Slack user id and team id to identify subscriptions and subscription data collected in the QueryBot Dashboard, which is securely stored by QueryBot Dashboard and by the Stripe, Inc. subscription management platform. Any authenticated team user will be able to log into the QueryBot Dashboard to view the current subscription plan and the name of the team user who created it.

The QueryBot Dashboard stores the user’s Slack user id, team id, and team avatar in an encrypted session Cookie. The Cookie may be removed manually by the user in their browser, by closing the browser window, or by selecting the “Logout” feature in the QueryBot Dashboard.

The QueryBot Dashboard does not share the provided email address with other teams or workspaces, nor with third parties. The QueryBot Dashboard also does not store the payment method for the subscription; this is entirely stored in the Stripe, Inc. account used by QueryBot. See the Stripe Global Privacy Policy for information about how Stripe manages your personal data.

Log Files

The QueryBot Application and QueryBot Dashboard may log essential information including Slack user id and team id in the case of operation warnings and errors. These logs are stored securely in the QueryBot Amazon Web Services account and are only used for the purpose of monitoring and ensuring proper function of the Services. The log files will not be shared with third parties.

Data Retention and Data Subject Rights

If you wish to request that we a) identify the personal information we have about you; b) delete the personal information we have about you; or c) exercise any other data subject right you may have under applicable law, please contact us at support@querybot.app and we will work with you to comply with your request as legally required.

Your Consent

By installing the QueryBot Application, you consent to our Privacy Policy. If you do not consent to the collection and processing of the information stated here, we are unable to provide this Service, and you should not use the QueryBot Application.

Feedback

If you have any questions about this Privacy Policy please contact us at support@querybot.app.