Hello, How Can We Help?

The QueryBot team is available to help out with your questions about the product, subscriptions, or anything else you'd like to know. We've all been using QueryBot since the beginning, and hope you'll enjoy it as much as we do.

Frequently Asked Questions

How do I add QueryBot to my Slack workspace?
Click the "Add to Slack" button on the homepage. You will need to be logged in to your Slack workspace in your browser to complete the secure authentication process and installation.
How do I use QueryBot?
Once QueryBot is installed you can access it from the QueryBot Home tab, the shortcuts menu, or by typing/ask, /poll, /query, or /surveyin any channel.
How do I change the duration of my query?
You can lengthen, shorten, or even end the duration of any open query you have created. To do so, click the "Close this.." dropdown menu posted above your query in the channel, in a private message only you can see, and either change the query's duration or close it immediately.
How do I keep survey responses confidential?
When you create a survey in QueryBot you have the choice of making the responses public (and voteable), anonymous (also voteable), or private (not voteable). When surveys are created with the private response setting, only the creator of the query will see the responses.
How do I create or change a QueryBot subscription?
Please visit the secure Team Dashboard site, where you can create a subscription to QueryBot, switch your plan, edit your payment method, and cancel your subscription. You will need to be logged in to your Slack workspace in your browser in order the complete the secure authentication process.

Still need help?

Support

Can’t find your answer? Get in touch with our support team. We'll make sure to respond within one business day (Monday - Friday).

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